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True Values family of retailers and associates are the foundation of our success.
In an age of retail chains and big boxes, we understand that customers still value quality products, exceptional service and expert advice.
True Value is a company with a proud heritage of supporting the growth and success of independent retailers â it’s the reason why our cooperative was founded.
This diverse group of retailers operates True Value stores and specialty businesses in thousands of communities in the United States and around the globe.
And our associates are equipped to provide them with the resources and support they require to make our company’s vision a reality: To help every True Value be the best hardware store in town.
We plan to make this happen by continuing to build on our brand with a strong growth strategy:
A compelling store format that raises the bar for the retail experience
A focus on local expert advice and superior customer service
Merchandise geared to todays DIY enthusiasts
Increased brand recognition through national marketing and advertising
Active involvement in the communities we serve